We have created a privacy policy in accordance with the Privacy Act 1988 (Cth) to demonstrate our firm commitment to privacy and the protection of your Personal Information. The following policy describes how our Company trading as KG Talent ('we', 'our' or 'us') handles your Personal Information.

 

Our obligations or permitted handling of Personal Information under privacy laws is not limited by this privacy policy. For example, the Privacy Act allows us to rely on certain exemptions including in relation to employee records.

 

1. Collecting your Personal Information

       

a) Personal Information we may collect

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'Personal Information' is information which identifies you as an individual. We collect both current and historical Personal Information including but not limited to:

• Name, contact and address details (eg email address, phone number, residential and postal address)

• Employment history, experience, character, qualifications, screening checks, and other details provided in your CV or other job application documents

• References and other information provided during the recruitment process

• Results of a pre-employment medical examination

• Identification (eg, driver's licence or passport you provide to us)

• Details provided as part of employment onboarding

• Enquiry/complaint details

Sensitive information will only be collected with your consent or if otherwise provided by you.

 

b) How we may collect Personal Information

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The Company collects Personal Information in different ways:

• From you directly when you contact or communicate with us. For example, this occurs when we engage with you in person, over the phone or via email, when you submit an enquiry, CV or application through our website, when you participate in interviews or assessments, communicate or engage with us (including via our website, phone, email, an online professional networking or career platform or other means), or through business activities and events.

• From third parties including the referees you provide us, public sources, screening check providers, recruitment service providers, information service providers, the parties with whom we exchange information as described here and similar lists which are legally acquired by us.

• We may also operate video and audio surveillance devices on our premises for purposes including security, safety, training and dispute resolution.

 

c) How we may use your Personal Information

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Your information may be used for a variety of purposes, relevant to both our relationship with you, our partner organisations and the effective conduct of our business. We collect, use and disclose your Personal Information to assess your application, conduct screening checks and consider and contact you about positions available. Your Personal Information may be exchanged with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, our partner organisations, referees and your current and previous employers.

We may use your Personal Information for purposes which include but are not limited to:

• Assessing your suitability for job opportunities, including discussions with our partner organisations

• Identifying and telling you about other job opportunities that we think may be of interest to you

• Conducting screening checks (including background, health, references, directorship, financial probity, identity, eligibility to work, vocational suitability and criminal record checks);

• Conducting and improving our business, services and website functionality

• Conducting market research and direct or other marketing of our recruitment services

• Considering and responding to your enquiries, requests and applications

• Managing our relationship with you, including communicating with you regarding job applications and recruitment processes

• Protecting our lawful interests and to comply with legal obligations

Your Personal Information makes it possible for us to do these things. For example, without it, we may be prevented from conducting our recruitment services or communicating with you and our partner organisations and we may not be able to further consider you for positions.

If you do not wish to receive direct marketing communications from the Company you can easily request not to receive these communications by notifying us and we will remove your details from our marketing database.

 

d) How we may disclose your Personal Information

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The Company will treat your Personal Information as strictly private and confidential. The Company will only use or disclose Personal Information collected from you for the primary purpose for which it is collected, for a reasonably expected or directly related secondary purpose or otherwise for purposes with your consent. These purposes include:

• To connect and recruit candidates for job opportunities at our partner organisations

• To communicate with you in relation to job opportunities at our partner organisations

• To communicate with our partner organisations for the purposes of recruitment

• To engage with third parties that provide professional services to us or help us carry out our activities, such as accreditation agencies, administrative services, legal services, IT, website or technology services and other third parties mentioned above

• Disclosure to regulatory authorities, if required by law

 

e) How we hold and store your Personal Information

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We hold your Personal Information through secure electronic storage facilities as well as in paper format stored in our offices.

 

f) Overseas disclosure of your Personal Information

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We may disclose your Personal Information to service providers that are overseas, such as New Zealand, Singapore, India and the United States of America. We will take reasonable steps to ensure that these overseas third parties do not breach Australian privacy obligations in relation to your Personal Information.

 

2. Security of your Personal Information

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The Company takes reasonable steps to ensure that your Personal Information is stored securely and has security measures in place to protect against the loss, misuse, interference, unauthorised access and alteration of the Personal Information held. The Company's staff are required to treat sensitive information as confidential. If your Personal Information is no longer required by the Company, it will take reasonable steps to destroy that Personal Information or ensure it is de-identified.

 

3. Using our online facilities

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When you use our websites and online tools, information may be collected including, but not limited to, pages/sections accessed, information downloaded or the date and time of your use of our online facilities. We use this information for statistical, reporting, administration and maintenance purposes in relation to our online facilities.

We collect some of this website information using cookies. A 'cookie' allows a web browser to transfer data over to a computer or device for recordkeeping and other purposes. We use cookies to maintain the continuity of your browsing session serving you with more tailored information to facilitate the ongoing access and use of our online facilities.

If, for any reason, you do not wish to take advantage of cookies you can configure your browser to reject cookies. However, this may reduce or render un-useable some of the features of our online facilities.

We are subject to laws requiring us to protect the security of Personal Information once it comes into our possession.

However we are not responsible for the privacy practices or policies of links to other websites and online services. Please be aware that information may be insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP).

 

4. Corrections, complaints, access and further enquiries

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Please contact our Privacy Officer by emailing privacy@kgtalent.com.au if you would like to:

• Access your Personal Information or find out what information we have on you

• Find out more about our information handling practices

• Raise any privacy concerns or complaints

• Request that information about you which is not accurate, complete or up to date be corrected

We will respond to requests within a reasonable period of time. The Company reserves the right to charge a reasonable fee for searching and providing you access to your Personal Information.

In some circumstances it may not be possible for us to correct or provide access to your Personal Information in the manner that you have requested. If such a situation arises, we will notify you in writing and tell you why (except to the extent where it would be unreasonable for us to do so).

 

5. Changes to the privacy policy

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This privacy policy will be amended and updated from time to time. The Company reserves the right to amend this policy at any time or make any change to the processes and systems in relation to how we handle your Personal Information, and any amendments will be effective immediately upon publication. The date on the bottom of this page indicates when this policy was last reviewed.

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Last reviewed: 5 December 2025